Renaissance Hamburg Hotel
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Ce que disent les invités
Location excellent. Staff were very approachable and friendly. Good atmosphere in the lobby / bar area.
Jerry
décembre 2024
Great Stay with Excellent Service The location was excellent, making it easy to explore the area. The staff were always ready to help on every occasion, which made the stay even more enjoyable. On-site parking was very useful. I also appreciated the street view from the room—it was a nice bonus. The room was clean and maintained daily. I highly recommend taking one of the free tours (2–3 hours) around the city, port, or historic sites—they're a great way to discover more about the area.
Ion
mai 2025
The location of the hotel is very close to the center which is very convenient. I wanted to applaud the staff at the reception (you are the stars!!!!). I arrived to the hotel very late and I lost my phone in the Taxi. The reception was calling the taxi company multiple times in the evening and then next morning. I had to go to the meeting and return to the hotel after lunch. The reception managed to retrieve my phone from the Taxi company!!!!!! I was so touched by their care! I was offered a drink to help me calm down. This is such a rare kindness these days!!!
Oxana
juin 2025
The location of the hotel alone makes it a superb choice. Located on the most luxurious shopping street in the city, 300 metres from the Binnenalster lake and Jungfernstieg U and S-Bahn stations, and on the Grosse Bleichen, the border between the Altstadt and the Neustadt, it feels very central. The Rathaus is close by. Our standard room was comfortable, quiet, spacious (for its class), equipped with tea and coffee making facilities, and had a nice, if compact, bathroom. The breakfast buffet was very extensive. If returning to the city I would certainly stay here again.
Patricia
septembre 2024
Location was great, right in the centre near the main shopping street. Breakfast for a 5-star hotel leaves room for more variety. The lady at the breakfast room was not quite suited for international tourists, not speaking German. Very comfy beds, pillows filled with feathers- not so much
Searenergy
décembre 2024
Very friendly staff - reception, attentive restaurant/bar staff, good room service. Special thanks to Miguel on reception who sorted a problem with my mobile. Spacious room and good walk-in shower - which I had asked for. Breakfast excellent with lots of choice - fresh fruit, yogurts, seeds/oats, salads plus all the usual cooked food. Lunch and snacks reasonably priced. Very quiet in the room and good temperature. Windows that opened.
Anne
avril 2025
We liked the location and overall vibe. The breakfast was good and varied. Beds were comfortable.
Calendar21
juin 2024
Reception personal was very professional and very quick at check-in and check-out process. Room had access to shared balcony that had a great view to the city. Location of the hotel is perfect and everything is reachable on foot and very convenient.
Eriks
janvier 2023
Location was very good for us as it was only a short walk to the opera house. There was also a good range of restaurants and cafes in the area. Breakfast was substantial if somewhat expensive (though we did not eat much else the rest of the day!)
David
mars 2025
Superb location in the centrum of Hamburg, friendly and helpful staff throughout, average sized room but newly renovated
Roger
février 2024
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