Renaissance Hamburg Hotel
What Guests Say
Reception personal was very professional and very quick at check-in and check-out process. Room had access to shared balcony that had a great view to the city. Location of the hotel is perfect and everything is reachable on foot and very convenient.
Eriks
January 2023
Firstly, the staff was kind and attentive, that's for me is a big plus. Facilities were to my liking, The location is in a silent area, very close to a metro station (few mins of walking distance) - nice area of coffee shops and nice vibes next to Alster lake are also very nearby. Breakfast was good to me, over packed at times but you could always eat at the adjacent bar seats,, so no big deal
Aviad
September 2023
Renaissance Hotel is located in the most central location in Hamburg, 5 minutes walk to the Rathaus and the lake, 20 minutes walk to the port, and around many shops. However, there is some noise, especially early in the morning, requiring sleeping with a closed window. The staff are very friendly and helpful in everything needed. The cleaning staff arranges and cleans the rooms daily, puts away the hygiene products, and does an excellent job. You get a bottle of water every day. The breakfast is very good, rich, and varied, but repeats itself precisely every morning. The room is large and spacious. However, in my opinion, the coffee point should be removed from the closet and thus free up more space in the closet and make the coffee point more accessible. Additionally, the hotel should set a higher water pressure in the bath. After 6 nights stay, the overall impression is that Renaissance is a very good hotel. It is better to define it as a 4-star hotel and not a 5-star one because it does not have the luxury of a 5-star hotel.
Baruch
September 2023
There was ongoing construction at the hotel (the outer surroundings) during our stay. When we entered our first room, we could not hear each other. Hence, we requested a room change immediately and they tried hard to find a similar room. Thanks a lot again : ) Once we changed our room, it was much better in terms of noise. I believe they should let the guests know about this construction in advance. We purchased the breakfast while reserving our room. We really enjoyed the breakfast. They provided good choices and every worker was very polite. The location is great. You will be close to many important landmarks. Additionally, there are passages close to the hotel. You can even walk even less than the distances shown at Google Maps. You may need a couple of days to discover :D
Elvin
September 2023
Everything, from the location to the breakfast buffet, was excellent! The staff was extremely helpful and friendly. The room was large and comfortable. We are very pleased and will definitely come back under better circumstances (when not travelling for medical reasons).
Thorey
April 2023
Property is at a very nice location. Very close to Jungfernstieg. Lots of shopping options in the neighbourhood. Apart from the dust, the stay was quite comfortable.
Pradeep
February 2023
Perfect central location. Parking facilities on hotel site. Helpful and friendly staff
Trevor
August 2023
Hotel is in the middle of everything ... Breakfast is Very Good, Very Clean with Excellent Staff assisting the guests ...
Mohammed
September 2022
Fantastic beautiful hotel. Breakfast buffet was amazing. The rooms spacious with coffee and tea options. The bed big and very comfortable.
Susana
April 2023
The Hotel is clean, currently unser Fassade renovation and the staff helpful. We appreciated the Valet-Service and Gym as well as the perfect central location right besides Hamburg’s luxury stores.
Aki
August 2023
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